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About Us

Ethnolink is Australia's leading professional multicultural communications agency specialising in translation services. Founded in 2011 by Costa Vasili, Ethnolink has grown into one of Australia's top translation services. We are proud to have developed a stunning portfolio of over 4,700 satisfied clients in businesses, government departments and not-for-profits.

Where it all started...

The Ethnolink story began with the dream of a young boy in the suburbs of Melbourne. As a child, our founder, Costa Vasili listened to bedtime tales of his dad's journey from Cyprus to Australia.

He was only thirteen, looking for a better life. But when he arrived, he struggled immensely to understand a new culture.

Hearing this, Costa realised that his dad's biggest challenge was learning a new language — English. For his dad, participating in everyday Australian life had been harder than he had expected, simply because of language.

Inspired by his dad's stories of pain, struggle and hope, Costa decided to start a company that would make information available to Australians in their preferred language at the age of twenty.

And so Ethnolink was born — a translation company on a mission to connect the world through language. Today, Ethnolink works with thousands of organisations across Australia, facilitating communication in over 150 languages.

Mission and purpose

Whilst we are a translation agency at heart, we are passionate in making sure that all Australians have access to the information they need, in their preferred language.

Our mission

Our mission is to connect Australia through language.

Our purpose

Our purpose is to improve multicultural communications in Australia so that language is removed as a barrier to prosperity and social cohesion.

Our values

Better every day

Real relationships

Openness and honesty

Customer service excellence

Can-do attitude

Meet our team

Put a face to the names of the people who work hard to ensure that you receive the highest quality translations and multilingual materials.

Why clients choose us

International Organisation for Standardisation (ISO) certification

Ethnolink is Australia’s first and only multicultural communications agency to have achieved ISO 17100 and ISO 18587 Certifications in Translation Services and Post-editing of machine translation output, respectively.

This certification represents our commitment to delivering quality translation services as well as our commitment to making a meaningful difference in the lives of multicultural communities in Australia.

NAATI Certified translators

We work with over 500 NAATI Certified Translators, and only the best of the best make it onto our panel.

Haven't heard of NAATI?

The National Accreditation Authority for Translators and Interpreters (NAATI) is the national standards and accreditation body for translators and interpreters in Australia.

Government and community expertise

Our translators are more than just linguists — many have background knowledge and experience working in other industries, such as education, health, finance and law.

We take the time to match the right translator, with specialised knowledge in your domain, to your project, so you'll receive translations that exceed your expectations — everytime.

Memberships and affiliations

We are proud members of the Australasian Association of Language Companies (AALC), an organisation which represents the interests of language services providers in Australia and New Zealand. It acts as 'an independent, collective voice for a highly competitive industry in the face of challenges on commercial, political and economic fronts'.

What does this affiliation mean? It means that Ethnolink has made a commitment to uphold professional standards and to the development of language industry excellence.

Join over 5,892 organisations who trust us with their translation services

Discover the Ethnolink difference for yourself