About Us
Founded in 2011, EthnoLink is one of Australia’s largest translation agencies
EthnoLink Language Services is one of Australia’s leading providers of professional translation services to corporate and government organisations.
EthnoLink has been able to expand rapidly to provide services Australia-wide due to the tireless efforts of its team of project managers and language professionals. With a strong focus on client satisfaction and personable service, EthnoLink is a language services provider like no other.
Our Values
What makes EthnoLink different to other Australian service providers is its dedication to its values which can be summarised as follows:
- Better Every Day
- Real Relationships
- Openness & Honesty
- Customer Service Excellence
Our Team
Thousands of happy clients since 2011
Fast efficient service. I used the chat line on a Saturday afternoon and a real person responded and helped me with all my questions. The translation was arranged in a matter of an hour and I got a draft on the Monday!!! Would happily recommend this service to anyone needing documents translated.The staff handling the request via email were prompt and very polite. I have not encountered such wonderful service in a long time. They are to be congratulated.read more
Carla Sanders
06:24 16 Jan 18
I wish all services provided such fast and clear communication with their customers. I needed 5 pages of documents translated fast for my visa application. EthnoLink were very well priced, excellent quality and they always responded to my emails within a few minutes, even on the weekend. I would definitely recommend this translation service to others who need documents translated.read more
Wolfgang Müller
04:28 05 Dec 17
Amazing and fast service. Great prices for what they offer compared to other translators. Very responsive to e-mails. Would definitely recommend!read more
Ashy Sheppard
23:32 10 Jan 18
First time I used this service and it couldn't have been better. Found myself in a pickle, arriving in Australia and not having a valid international driver's license. After finding out that my own driving license would be accepted here (for driving on holiday) as long as it were translated into english, I chose EthnoLink for the service. After 24 hours I had a pdf copy of my translation, and 2 days later the hard copy came on the mail. No fuss, no problems! Great service! Thank you so much for your help! Would, and will, use this service again whenever needed. Five star service!read more
Nuno Geraldes Barba
08:22 18 Jan 18
Perfect service. Fast response. Perfect translation. 10/10 would recommend to anyone.
Winston Timmermans
05:48 25 Jul 18
Order on last minutes, due to other translater service didn't even bother contact me after send them my documents...started my translation request on Friday then by Tuesday it was all done. including hard copy digital copy.as well as they send hard copy in waterproof plastic sleeve. Their communication and professionalism perfect and re checking of spelling of names. They even email communicated during weekend.(Unlike abobe service who had spelling mistake of client). no wonder they didn't contact me back.I highly recommend EthoLink for any translation of documents. they are champion!!read more
Jiro Tanaka
06:26 02 Aug 18
Great Service & price for translation from Vietnamese to English. The staff reads your email & answers your questions to make sure you get the service you require rather than push the service on you. This was paramount for me since my translations had to be acceptable by the Australian government. Will use & recommend this service provider again even if they charged more than others but they don't. Same price as others but much better service. Why would you go elsewhere?read more
Tuyen T.T. Nguyen
03:26 18 Feb 18
Translations were done quickly and always look professional. The information translated is always completely accurate. I highly recommend this company to anyone. A pleasure to do busines with.read more
Ryan Knight
06:52 09 Mar 18
I highly recommend the services of EthnoLink. They were very professional, courteous and efficient. I needed to have my license translated and it was done in no time at all and no hassles. Thank you again, Andrea and team!read more
Jamie. P Chant
02:18 15 Mar 18
Excellent service. Perfect translation from Danish to English first time around with very efficient friendly service. Highly recommend.read more
Sheila Melton
02:55 21 Mar 18
I have chosen EthnoLink Translation Service for helping me translate my French diploma to certified Naati English version. Fritz kindly talked to me through live chat and asked for requirements in order to make sure they can help me. The service is very effective and professional, I received the copy in 2 days! Millions thanks to Fritz & Shine, and other staff working on the translation I don't know their names.read more
Manuel MA
07:22 28 Mar 18
Reasonable prices, excellent, respectful online communications, including email communications. And they were quick. I recommend this service if you need Greek documents translated.read more
Joe G
22:21 17 Apr 18
I needed a quick translation in Korean ( not an official document) and they were very prompted to quote and got the draft for approval after only one business day. I really recommend Ethnolink: very efficient and responsiveread more
Chris R
03:05 26 Apr 18
Reliable and great customer service. Receive my translation (Indonesian to English) faster than I expected. Thank youread more
M Hone
18:04 23 May 18
We needed four foreign police certificates translated and contacted EthnoLink on a recommendation from our migration agent. From the moment I initiated an online chat with one of their representatives, uploaded the documents for a quote, less than 20 minutes later, I had a quote, and the job was secured. The next day we completed the bank transfer and then by the next day had our documents translated and sent to us for approval. From step one to the end, EthnoLink has been above professional and timely. We would definitely use them again in the future should we need additional documents translated. Highly recommend.read more
Cheryl Stark
17:40 02 Jun 18
The team were friendly and helpful and replied to my emails very quickly. Excellent customer service experience and prompt, efficient translation service! Highly recommend!read more
Sabrina Achim
11:04 05 Jun 18
Wonderful experience. Super quick response and service. Their team is very co-operative and understanding. Everything was done within few minutes, I did not need to go anywhere. I uploaded files to their site and they sent certified translation the same day. Strongly recommended.read more
Imtiaz Madni
00:55 06 Jun 18
the team is awesome. they're efficient, professional and I just can't thank them enough for making a difficult time in my life - that much easier. A+ guys!!read more
Magdika Cecilia Pérez
02:18 06 Jun 18
Excellent service - above expectations. From the moment of my first contact to the delivery of the translation there was nothing other than immediate and professional action by EthnoLink. And the charges were reasonable too. Thank you all.read more
max rudolf baumgartner
07:46 15 Jun 18
Great customer service ,Very fast and professional service.i received a digital copy of my translated birth certificate on my E -MAIL the same day and the hard copy was delivered to my mailing address next day by the express post.I highly recommend this service to every one.read more
Ehab Fakhry
05:50 26 Jun 18
My translation was done within 24 hours as promised and it was perfect. I also love how they responded to my emails really promptly. Highly recommended.read more
R T
12:52 03 Aug 18
Ordered a translation of a vietnamese birth certificate. Very good communication, kept me update throughout the whole process. Long story cut short they sent out the translated version within 3 working days but it got lost in the mail (out of anyones control). They went over and above and sent out anothet copy via express post with no hesitation. I highly recommend this service.read more
Hieu Tran
06:02 20 Aug 18
Excellent service! I received my translation very promptly. Highly recommended.
Michelle Guraieb
02:07 29 Aug 18
They helped me with every doubt that I had with the translation of my document, answering very quickly and kindly. Professional team from the beginning, I am very happy that they brought me solutions.read more
luciana castorina
11:32 22 Aug 18
I needed to translate my birth certificate. I was so happy with Ethnolink translation service. They were very responsive and friendly and did a great job. I highly recommand them.read more
Hasti Iranmanesh
07:37 20 Sep 18
The service provided was outstanding. The staff were very friendly and professional. The document was well translated and delivered promptly.read more
Toni Johnson
10:49 24 Sep 18
I like this guys because of their quality and quick service. Highly recommend .
Nataliia Pogorelova
06:32 15 Oct 18
Reliable, accurate and fast services with all the kindnes that goes with it.What more to ask?''A utiliser les yeux fermés'' as we say in France.Jacques B.read more
JJ Baudet
06:43 13 Oct 18
Excellent service. Very fast. Nice people to deal with and very accurate translations.
Tony Clark
09:22 19 Oct 18
Fast, accurate, everything as promised. Great for certified translations for Australian applications and cheaper than similar services in Scandinavia.read more
Rhiannon Mondav
18:06 22 Oct 18
Excellent service and reasonable price. We won't hesitate to use their translation services again
Jai Levings
10:40 24 Oct 18
They kept me updated throughout the quote process (because I had 13 documents I wanted a quote of that I had lodged near their closing hours), and the service was amazing. Their estimation of when they'd finish the rush job was accurate and I'm very pleased that they delivered me what I wanted on a tight deadline. Would use again if I wanted something to be NAATI translated. Thank you to Arlyn for keeping me efficiently updated and Madonna for the excellent translation and handling and postage of the hard copy.read more
Jenny Nguyen
22:51 29 Oct 18
Excellent services! Staff are very friendly and supportive and their service is very efficient with good quality. Strongly recommend to my friends who need the translation service:)read more
ying sun
08:40 30 Oct 18
These guys offer an awsome service for a very reasonable price. They also do a good job following up with customers and answering any inquiries as quickly as possible . Highly recommendedread more
mina kaldas
23:07 05 Nov 18
Thank you So much much EthnoLink for your great service. I am With you from 4 years but never disappointed with the service. You always delivered on time, Very quick and very reasonable. Thank you so much Fritz for your great customer service. 🙏read more
Sandeep Kaur
00:01 13 Nov 18
I'm impress for the fast service. I requested a quotation Saturday morning and I got my certificate translated by Monday arvo.Great quality and customer service.read more
Tania Porra Gonzalez
04:37 13 Nov 18
Everything went smoothly, translation was fast and correct. I recommend them.
Agi454
22:05 08 Nov 18
Great professionals, I would recommend them to anyone easily. Thanks for the great job.
Emad Tabibian
06:08 19 Nov 18
I had a translation completed via email. There was a bit of a delay with translation, it took about a week..but still a very good service. Translation was clear and succinct. Great price for great service!read more
Ivan Kralj
05:15 26 Nov 18
Easy and quick service with a good price. Definitely recommend these guys.
Nader Chmait
07:55 28 Nov 18
excellent service - was prompt with quote and then did the translations within the deadline. highly recommendedread more
Sandra Di Giantomasso
11:19 07 Dec 18
I've been using EthnoLink for my translation needs since moving to Australia four years ago and having to deal with immigration paperwork. They always provide accurate and timely translations. Great communication skills too, someone is always promptly responding to my emails. Will keep using these guys for future jobs. Cheers!read more
Roberta Celebrano
22:13 13 Dec 18
Staffs are exceptionally friendly and efficient! Very quick response and efficient in getting the document translated. Affordable price with excellent service. Highly recommended!read more
Amy Chan
05:22 12 Jan 19
Quick and efficient. Received my digital copy within 24 hours, 3 timer quicker than promised as I paid the regular fee.read more
Martin Grönlund
09:18 17 Jan 19
The team was fast and efficient in responding to our query. They were helpful and able to answer questions we had about the process. In addition, they delivered well within the promised time frames. Highly recommended!read more
James Yeung
23:43 29 Jan 19
It was very pleasant to work with such people. Very responsible and qualified people. I highly recommend everyone.read more
Ayshe Khalilova
09:24 25 Feb 19
Excellent customer service and super quick process. EthnoLink translated my license in 24hrs for a great price. Highly recommended.read more
Jeffrey Zietz
10:16 27 Feb 19
I am very happy with their excellent service: from live chat to getting a quote. They are quick and enthusiastic to your request. They give you good options for different services. Most important of all, jobs are done in very high standard and delivery time is second to none. I highly recommend their service to anyone who needs medical translation. Excellent service, extraordinary standard and competitive price! What could you ask for more?read more
Loretta Hung
02:42 05 Mar 19
I have just recently used the services of Ethnolink to translate some documents from English to Spanish. They were the most affordable company I found. They were quicker than I expected, and very helpful.I will be using them again and would highly recommend them for your translation needs.read more
Lesley Hopley
21:56 07 Mar 19
They are quality service. I did an online translation of my drivers licence and they accomplish everything they've promised. I recommend it 100%read more
Pedro Avaria
08:00 24 Jul 19
They provided a quick and effective driver licence translating service. The customer service was also excellent and I am very satisfied with the service they provided.read more
Kevin Hutomo
05:00 25 Mar 19
Quick response and they tried to send me documents as soon as possible which is good for my situation. I'm really happy the service.read more
Keita Morimoto
03:33 01 Apr 19
Great service. Answering to all of my questions precisely. I picked the regular service and it's great.read more
Regi Naldi
01:30 27 Mar 19
Second time using translation services from EthnoLink, and I must say that their customer service is above excellent. Definitely recommend them for your translation needs.Keep up the good work!read more
Ryan Trac
23:23 16 Apr 19
Fast and reliable service. Fair pricing, great customer service. I'll use it again if I'll have to, and for sure I will recommend it to friends.read more
Debora Stepanescu
03:32 30 Apr 19
Very professional and appropriate services. They provide an excellent and fast translation process. I highly recommend anyone who wants to translate their documents from Arabic to English, just to do it with them.read more
Wejdan Shahin
03:40 28 Jun 19
I found EthnoLink Language Services to be very prompt and efficient. They completed the task much more quickly than anticipated and presented the result very professionally. I recommend this service to anyone seeking a professional translation.read more
David Hale
01:58 05 Jul 19
I had to get a document translated for immigration purposes. They were fast and extremely easy the communicate with. Even sent a draft to make sure you were happy with the translate. We'll be using them againread more
Martin James
15:49 03 May 19
I had my birth certificate translated and the service was so prompt and professional. I received the certified digital copy within 2 days and the physical copy is on its way. I highly recommend this business.read more
Sophie Lee
06:08 12 May 19
Could not recommend them highly enough!! I didn't have all the required papers translated and had to go back to them with an urgent request. They were great the first time but went above and beyond the second time. Not only did they meet my deadline but they did a couple of sheets (I thought they weren't needed and failed to put them through) free of charge. Professional and efficient service. Will definitely use them again.read more
Anastasia Darmos
00:34 14 May 19
Highly recommend EthnoLink to anyone that needs certificates and/or documents translated. In this day and age, it is rare to find such an amazing customer focused service company....kudos to you, Marion and all your staff.........for going above and beyond expections...read more
Ros Gaul
06:21 31 May 19
Very professional, kind and reliable service. They are very quick and prices are reasonable. Highly recommended.read more
Yusuf Kagan Kılıç
00:23 01 Jun 19
EthnoLink translated my certificate just hours after I had requested an immediate translation. Their service is incredible and very prompt! I high recommend them! Now I am able to receive my passport and see my family in Malaysia as soon as possible!read more
Dani Sammut
12:01 20 Jun 19
Great customer service, translation was done very diligently and on time. Various spelling options were discussed before the final translation was produced. It was a pleasure communicating with Fritz and Rebecca. Very happy with the service and would use it again.read more
Artiom Bondarenco
03:47 13 Aug 19
Very happy with the whole experience. The translation of the highest standsrd.The speed of delivery great.The level of communication roght through the process excellent. Very professional and friendly.read more
Eva Bradshaw
03:42 30 Sep 19
Fantastic service. As overseas recently and needed a Legal Document translated urgently at 10pm (Melbourne Time). Had it translated and certified within 10 minutes. Best service ever. 5 ⭐️ Plus!!!read more
Peter
07:28 25 Oct 19
I would give 10 stars if I could.Friendly and amazing customer service.Very little price for a detailed German drivers license translation.Incredibly fast respond to every single email.I’m am 100% satisfied and would highly recommend it to everyone.read more
Valentin Steinke
07:26 05 Nov 19
UAU what an amazing service. Asked them to translate my drivers license from Portuguese to English and payed a really good price! Also was told it was going to take 4 days and had it pretty much the next day (and it was a weekend how good is that).Definetely recommend and will use again! Just waiting to receive my hard copy by post in 4 days/7 days. The digital copy also is great and comes with the stamp and certification number etc. Not even sure you would need the hard copy!Thanks guys!read more
Alex Deffense
00:30 10 Nov 19
Great to deal with, quick to respond, all round great service, would highly recommend to anyone
Duarte Cabral
00:19 19 Nov 19
Very good communication. Accurate translation. I paid for three-day service and they had my translation back within 24 hours.read more
Paul Bender
12:37 19 Nov 19
All splendid great service very friendly staff Perfect translation prompt response and delivery very pleasedread more
Ingrid Richards
04:12 20 Nov 19
Excellent customer service, web site really easy to use and great job on my french driving license.
Franck NORMAND
01:54 03 Dec 19
The process of having my letter translated was simple and efficient. I highly recommend this service, and will definitely be using them again, if and when required. Excellent.read more
Fiona Beattie
00:37 04 Dec 19
Efficient, professional and hassle free service. I'm really impressed with the translation service they provided. Will definitely recommend this place to everyone.read more
Madawa Soysa
11:25 18 Jan 20
Contact Us
We’d be delighted to hear from you!
1300 727 441
info@ethnolink.com.au
Level 1 / 501 Church Street
Richmond VIC 3121
Australia