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We know medical & healthcare translations involve a lot of challenges - we've been working with organisations to enhance their communications for over 10 years. Let us share with you our expertise and handle your multilingual medical & healthcare communications with precision and care.
Ethnolink is the leading translation company in Australia for medical and healthcare-sector clients, specialising in multicultural communications. With 21% of Australian's speaking a language other than English at home, let us help you speak their language and make sure that all Australian's have access to the health information they need.
We work with experienced and professional NAATI certified translators to ensure that the quality of the translations you receive exceed your expectations - every time. We screen all of our translators to ensure that they have native proficiency in the target languages, and have experience translating medical and health documentation and necessary subject-matter expertise to ensure your translations are up appropriate and accessible for your audience.
Whether you need to translate a type-set healthcare brochure for the community or confidential medical reports, our team are equipped to reproduce them into whichever languages you require. No matter the document type, we will deliver it for you in the same format, in the langauge you need.
Multicultural communications is about a lot more than just translation. Whether you're looking for a partner to produce a multilingual health booklet or an in-language animated explainer video, we offer a full suite of services to enhance your medical and healthcare multilingual communications.
We have extensive experience working with medical and health organisations, so we know your processes. We also can meet urgent deadlines, working around the clock to produce high-quality translations.
With over 300 languages spoken in Australia, multicultural communications can be complicated. Our Account Managers regularly analyse Census and settlement data, to help advise you on the languages you need to reach your target audience.
Our medical and healthcare translations are always completed by NAATI certified translators, because when it comes to important health information, nothing is more important than quality. Don't risk your message getting lost in translation.
Since 2011, we've been fine tuning our approach to providing medical and healthcare translation services. Take advantage of our Australian industry experience and world-class technology.
We are proud to deliver high-quality translation services to medical and healthcare organisations, to assist in enhancing multicultural communication and health literacy in Australia. Here are just some of the projects that we've delivered over the past 10 years.
Ethnolink collaborated with Lung Foundation Australia to launch a campaign aimed at raising lung health awareness among multicultural workers in high-risk industries. This initiative sought to provide actionable steps for protecting lung health and to convert educational factsheets into an engagi...
Ethnolink collaborated with Cancer Council Victoria to enhance awareness of supportive care services available to Arabic and Vietnamese speaking communities. Our deliverables included social media tiles, digital screens, posters, bi-lingual brochures, and animated videos produced in collaboration...
Ethnolink collaborated with Diabetes Australia to enhance the accessibility and accuracy of the surveys we translated through our Community Checking Package. This initiative aimed to ensure that the translated surveys were culturally and linguistically appropriate for diverse communities. The sur...
Orygen's #chatsafe resources are part of their campaign to develop the world's first set of evidence-informed tools and tips designed to support young people to communicate safely online about suicide. These resources were co-designed and developed in partnership with hundreds of stakeholders....
Thorne Harbour Health is a leading community organisation committed to supporting and enhancing the health of people who identify as LGBTI. Ethnolink is proud to collaborate with Thorne Harbour Health on a range of initiatives, including bringing multilingual campaigns to life. In a recent par...
Redkite is a community organisation that provides support to people impacted by childhood cancer. Redkite reached out to Ethnolink to help translate their resources into Arabic, to better inform and engage Arabic-speaking communities in Australia. Ethnolink was proud to assist them in produci...
We provide our clients with several options for translation services, including the level of quality-assurance. We have budget options for instances where the general gist is appropriate, but also options that go through a more rigorous quality assurance process.
Of course, we always recommend these options in the interests of producing the highest quality translation deliverables, particularly for for medical and health care translations - the risk is just too great!
Yes, we work with NAATI certified translators. In languages where NAATI does not provide credentialing, we work with experienced translators who make it through our vigorous vetting processes.
For technical medical documents, we also always assign translators that have experience translating these kinds of documents, and strive to find the most qualified person for the job, to make sure that you receive the best possibly translation.
Absolutely. We do provide an expedited translation service for our medical and healthcare industry clients, because we understand that sometimes, some things just can't wait. Get in touch with us at your earliest convenience so that we can assist you promptly.
You can send us your documents in whatever format you have - a PDF, Word file, scan, or a photo. As long as the text is readable and clear, our professional translators can translate it for you.
But before that happens, our Account Managers will analyse them and provide you with a personalised quote.
If you have any specific requirements, let us know and we will do our absolute best to accommodate.
Most definitely. We have been working with a number of large medical and healthcare organisations and government departments for over a decade and have ample demonstrated experience in delivering premium translations for them.
Some of our regular clients include VicHealth, NSW Health, Jean Hailes for Women's Health, the National Disability Insurance Scheme (NDIS), National Ethnic Disability Alliance (NEDA) and Star Health.
To learn more, please contact our Account Management team, who can give you more information about our experience and expertise in this area.
We understand that medical documents are often confidential in nature and we have processes in place to deal with this. When you request a quote with us, we guarantee that the documents you provide will be treated with the utmost precision and will not be shared outside of our organisation.
Our translators also operate following the AUSIT Code of Ethics, which outlines that they must "maintain confidentiality and do not disclose information acquired in the course of their work".
If you have any further questions about this, our Account Managers would be happy to respond to any of your queries.
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