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Telephone interpreting connects you with a NAATI credentialed interpreter from anywhere in Australia. Telephone interpreting is our most cost-effective interpreting solution, allowing you to overcome language barriers anywhere, any time — and in over 150 languages.
Our Telephone Interpreting service provides fast, seamless communication and is best suited to meetings and conversations that don't require visual communication cues. We'll connect you and your clients with experienced NAATI credentialed interpreters over the phone, no matter where you're located within Australia. With access to our complete network of NAATI credentialed interpreters, you can break down communication barriers quickly and efficiently via telephone interpreting.
From Arabic to Chinese, French to Hazaragi — you name a language, we have a team of professional interpreters to assist you. Our network of Australian-based NAATI credentialed interpreters is made up of native speakers of over 150 languages, so you'll receive natural and professional interpretations in any language you require.
We are committed to upholding the high language industry standards in Australia and hence we give preference to NAATI credentialed practitioners in the following order, depending on the language: • Certified Interpreter • Certified Provisional Interpreter • Recognised Practicing Interpreter For more specialised domains, we aim to engage the following professionals, if certification exists in the required language: • Certified Specialist Health Interpreter • Certified Specialist Legal Interpreter • Certified Conference Interpreter Regardless of the level of credential, we screen all of our interpreters to ensure have the experience and subject-matter expertise from working in a range of domains and abide by the AUSIT Code of Ethics.
Telephone Interpreting is our most cost-effective interpreting solution, and it also boasts a number of benefits, including: • Fast and convenient access to premium-quality interpreting services • Same day availability • Highly affordable due to no travel costs Talk to one of our Interpreting Strategists to discover how our Telephone Interpreting services can work for you!
We're bringing back human connection in our exceptional customer service. Our friendly team is dedicated to making sure you have the best experience possible.
Tap into our ten years of experience in the Australian language service industry. Our expert Interpreting Strategists are on stand-by to ensure your booking runs smoothy.
Our industry-leading project management methodology ensures that we match you with the most qualified and experienced interpreters, with subject-matter expertise in your domain.
Since 2011, we’ve been fine-tuning our approach to providing language services. Take advantage of our Australian industry experience and world-class technology.
Our interpreters are subject-matter experts and shine in business and legal settings. Regardless of the industry that you operate in, we have the right solution for you.
Discover how our multicultural communication solutions help organisations across Australia. Hear from some of our clients and explore our case studies.
Major Road Projects Victoria (MRPV) partnered with Ethnolink to conduct a comprehensive study on the challenges faced by culturally and linguistically diverse communities regarding road projects in Victoria. The study aimed to understand how road projects impact multicultural communities and iden...
The Department of Families, Fairness, and Housing engaged Ethnolink to conduct community consultation for a series of community profiles aimed at providing insights into multicultural communities in Victoria. The project sought to ensure the accuracy of information, cultural resonance and inclusi...
Ethnolink collaborated with the Department of Employment and Workplace Relations to enhance accessibility and awareness of their Self-Employment Assistance program. This initiative involved comprehensive research, community consultation, translation, and creation of culturally relevant videos and...
Ethnolink collaborated with Little Rocket to create translated online animated video resources for eSafety Commissioner and First Nations communities. These videos aim to inform individuals how to deal with the different types of online abuse. Through professional translation and voice-over, the ...
Ethnolink is proud to have collaborated with the NSW Government to develop translations for the Menopause Toolkit, an informative initiative with the support of Jean Hailes for Women’s Health aimed at sparking conversations about perimenopause and menopause. By providing translations in 8 differe...
Ethnolink collaborated with the Australian Securities and Investments Commission (ASIC) to address key concepts in the Australian financial system to new migrants and diverse linguistic communities in Australia. ASIC aimed to translate essential financial information into 10 languages with 8 web ...
Absolutely. We will match you with an interpreter who is NAATI credentialed in the languages you require. Talk to one of our Interpreting Strategists who will be more than happy to confirm our availability in your desired language(s).
Of course! We are strong supporters of the NAATI credentialing system and we work with NAATI credentialed interpreters whenever credentialing exists for a language.
Yes, we are certainly able to do so via our remote options (Video Interpreting and Telephone Interpreting). However, we recommend that you book ahead, where possible, as this allows us to ensure in advance that your meeting will run as smoothly as possible.
Ethnolink and our interpreters are committed to upholding the AUSIT Code of Ethics.
We will not share the details of your booking with a third party outside of what is necessary to ensure your session runs smoothly. All matters discussed in the actual interpreting session remain confidential between you, the client, and the interpreter.
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