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We specialise in video and on-site interpreting services throughout Australia. Drawing from our large pool of trusted and talented NAATI credentialed interpreters, we are able to cater to your needs anywhere, any time — and in over 100 languages.
Whether you require an interpreter to attend a meeting, medical appointment or court hearing, we'll schedule a NAATI credentialed interpreter to attend and provide professional face-to-face interpretation. We are committed to providing a seamless communication experience for all parties and will always do our best to ensure that the interpreter who attends is not only experienced, but professional in helping you to overcome communication barriers.
Our Video Interpreting service provides fast, seamless communication, whilst maintaining visual communication cues. We can use your preferred video conference platform, such as Microsoft Teams or Google Meets, to connect you and your clients with experienced NAATI credentialed interpreters virtually, no matter where you're located within Australia. Alternatively, our team can host the session for you on Zoom. With access to our complete network of NAATI credentialed interpreters, you can break down communication barriers whilst still achieving human connection via video remote interpreting.
Our Telephone interpreting service is a quick and easy way for you to overcome any language barrier. We specialise in pre-booked telephone interpreting appointments as a quick and easy way to connect you with an experienced, NAATI credentialed interpreter, over the phone, facilitating communication between all parties. What's more? Telephone interpreting is a cost-effective solution compared with traditional on-site interpreting. It's a simpler and more accessible way to communicate across languages.
We are proud to work with highly experienced and skilled conference interpreters to provide premium-quality conference interpreting services and remote simultaneous interpreting (RSI) services. Whether it be an international conference, high-level multilateral dialogue or an important business meeting with international stakeholders, our experienced conference interpreters will ensure all parties can communicate clearly and efficiently.
We're bringing back human connection in our exceptional customer service. Our friendly team is dedicated to making sure you have the best experience possible.
Tap into our ten years of experience in the Australian language service industry. Our expert Account Managers are on stand-by to ensure your booking runs smoothy.
Our industry-leading interpreter selection processes ensures that we match you with the most qualified and experienced interpreters, with subject-matter expertise in your domain.
Since 2011, we’ve been fine-tuning our approach to providing language services. Take advantage of our Australian industry experience and world-class technology.
Our interpreters are subject-matter experts and shine in business and legal settings. Regardless of the industry that you operate in, we have the right solution for you.
Discover how our multicultural communication solutions help organisations across Australia. Hear from some of our clients and explore our case studies.
Ethnolink collaborated with Lung Foundation Australia to launch a campaign aimed at raising lung health awareness among multicultural workers in high-risk industries. This initiative sought to provide actionable steps for protecting lung health and to convert educational factsheets into an engagi...
Ethnolink collaborated with Cancer Council Victoria to enhance awareness of supportive care services available to Arabic and Vietnamese speaking communities. Our deliverables included social media tiles, digital screens, posters, bi-lingual brochures, and animated videos produced in collaboration...
Ethnolink collaborated with Diabetes Australia to enhance the accessibility and accuracy of the surveys we translated through our Community Checking Package. This initiative aimed to ensure that the translated surveys were culturally and linguistically appropriate for diverse communities. The sur...
R U OK? has taken an important step towards promoting connection and support for seniors by releasing videos and resources in five different languages. Recognising the diverse needs of seniors in the community, these co-created resources are available in Arabic, Greek, Korean, Simplified Chinese,...
Australian Centre for Disability Law's (ACDL) Learning Together Toolkit provides tips and resources for students with disability to get the help they need in education. Ethnolink worked together with ACDL to translate 6 Easy Read Guides into 4 languages, helping ACDL bridge communication barr...
To raise awareness of a new self-collection option for Cervical Screening Tests, Cancer Council South Australia (SA) designed a wallet card to provide accessible information for women aged 25 to 74 in South Australia. This wallet card was then proudly translated into 7 languages by Ethnolink's...
Absolutely. We will match you with an interpreter who is NAATI certified in the languages you require. Talk to one of our Account Manager who will be more than happy to confirm our availability in your desired language(s).
Of course! We are strong supporters of the NAATI credentialing system and we work with NAATI certified interpreters whenever credentialing exists for a language.
Yes, we are certainly able to do so via our remote options (Video Interpreting and Telephone Interpreting). However, we recommend that you book ahead, where possible, as this allows us to ensure in advance that your meeting will run as smoothly as possible.
Ethnolink and our interpreters are committed to upholding the AUSIT Code of Ethics.
We will not share the details of your booking with a third party outside of what is necessary to ensure your session runs smoothly. All matters discussed in the actual interpreting session remain confidential between you, the client, and the interpreter.
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