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Co-design: Including community voices in multicultural communications

by Rachael Adams

About the lesson:

Co-design: Including community voices in multicultural communications is designed specifically for government and communication professionals, that showcases how community voices are leveraged in our co-designing process for multicultural communication materials.

Our lesson explores:

  • Introduction to co-design
  • Importance of including community voices in multicultural communications
  • Ethnolink’s co-design process
  • A best-practice case study

Length: 60 minutes

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Who is this lesson for?

This lesson is best suited for individuals working in the government and not-for-profit sector, but it is ideal for anyone who is interested in understanding the effect that community perspectives have in our co-designing process, ensuring that our multicultural communications strategies are inclusive and effective.

The cornerstones of your work may be:

CALD Engagement, Community Engagement, Digital Communications, Marketing & Communications, Content Design, Copywriting, Campaign Design, Digital Campaigns, Strategic Communications, Advocacy & Policy, Community Education, Cultural Diversity.


Rachael Coulthard

As Head of Multicultural Communications, Rachael leads the marketing team, producing educational content for our clients and translators. With a Masters of Interpreting and Translation, Rachael also achieved NAATI Certification in French to English translation.

Joey Chan

Joey brings a versatile skillset she developed through her consulting background, Joey coordinates multicultural research projects and tailored communications campaigns as our Research and Strategy Consultant. Finding love for languages from a young age lead to her graduating with a Masters of Interpreting and Translation.