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An insider’s guide to engaging with multicultural Australians

by Costa Vasili

About the lesson:

An insider’s guide to connecting with multicultural Australians is for Not-For-Profit professionals who are looking to produce high-quality health translations to better reach and engage Culturally and Linguistically Diverse (CALD) audiences.

In this lesson, we discuss:

  • tips and strategies for communicating with multicultural communities
  • effective use of language services, including translation
  • an insider’s guide to how a community organisation engages with diverse audiences

Length: 60 minutes

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Who is this lesson for?

This lesson is best suited for individuals working in the not-for-profit sectors. As a professional working in this area, the cornerstones of your work are:

CALD Engagement, Community Engagement, Digital Communications, Marketing & Communications, Content Writing, Strategic Communications, Advocacy & Policy, Community Education, Cultural Diversity, Aged Care, Care Services, Community Care.


Costa Vasili

CEO and Founder of Ethnolink, Costa works regularly with government and private-sector clients to advise them on best practices in CALD engagement strategy. He is a thought leader in multicultural communications, with over ten years of experience in the translation and localization industry.

Henrietta Podgorska

Henrietta is the Senior Manager of Communication Engagement at Umbrella Multicultural Community Care. This organisation is a multi-award-winning not-for-profit organisation that provides community home care services for over 700 seniors from 58 different countries including LGBTI seniors.