About the lesson: AI is the latest evolution in language services, offering new opportunities for multicultural communication. As we look ahead to 2030, how can organisations harness AI to enhance language access while maintaining cultural nuance and trust? And what role will human expertise continue to play? This lesson is designed for communications and marketing professionals, project officers, and professionals in government, not-for-profits, and creative agencies looking to stay ahead in the evolving multilingual communications landscape. What You’ll Learn This session will explore the future of AI in language services, helping you understand its potential, its limitations, and how to integrate it effectively. An Overview of AI in Language Services – Understanding how AI-driven translation, voice recognition, and automation are shaping the industry. Real-World Use Cases – Exploring how AI is already being used in multilingual communication, from customer service to content localisation. The Pros and Cons – Examining where AI enhances efficiency and where human expertise remains essential. Looking Ahead to 2030 – Predictions on how AI will evolve and the key areas where it is expected to support multicultural communication. Q&A Session – We’ll wrap up with a 15-minute Q&A, giving you the chance to ask questions and gain insights tailored to your needs.
