Home » Services
Are you looking to better engage with multicultural communities? We offer a bespoke community validation service whereby we use our established relationships with culturally diverse communities to test your translated resources and gain valuable feedback.
Community validation, also known as community testing, is a process whereby you seek feedback on translated resources with target audiences from a range of culturally diverse communities.
Our highly regarded community validation service involves taking your translated resources and seeking specific feedback from your target audience. Through this process, we gain valuable insights which can lead to further cultural adaptation of your translated material, to better meet the information needs of your audience, and to ensure cultural appropriateness of your resources.
When testing translated resources, it's important to distinguish between 'languages' and 'communities'. Think of Australia and the USA. We both speak English, albeit with slight regional differences (g'day mate!) But Australian and USA cultures do differ in many ways. The same can be said, but to a greater extent when it comes to other languages, for example Arabic, Spanish and French where these languages are spoken in diverse regions of the world.
We use our established relationships with over 150 culturally diverse communities to test your translated products. Through this process we can help you gain valuable insights into your target demographic.
We have established linkages with over 80 ethno-specific community organisations, language professionals and community ambassadors across Australia. We've built these relationships over a number of years which enables us to solicit constructive feedback. We're able to gain insights from people from a diverse range of backgrounds including:
• culturally diverse established communities
• culturally diverse recent migrants
• linguistically diverse communities, including rare and emerging languages
• culturally diverse seniors
• multicultural youth
• culturally diverse people with disability
You want a translation service provider who is easy to work with — right? We make the process seamless so you can focus on other things in your busy day.
Tap into our ten years of experience in the Australian translation industry. We provide complimentary language and cultural advice to every client, on every project.
Our industry-leading project management methodology ensures that your important project is treated with precision, resulting in high-quality and low-risk translations, every time.
Since 2011, we've been fine tuning our approach to providing translation services. Take advantage of our Australian industry experience and world-class technology.
As well as providing multicultural research services, we assist clients across a range of sectors.
Discover how our translation services and multicultural communication solutions help organisations across Australia. Hear from some of our clients and explore our case studies.
We were proud to work with the Attorney-General's Department to assist the important cause of encouraging culturally and linguistically diverse Australians to share their stories with the Disability Royal Commission. Take a look at the videos we created.
Jean Hailes for Women's Health is a national not-for-profit organisation dedicated to improving women's health. Ethnolink was approached to help Jean Hailes communicate with culturally and linguistically diverse women — here's what we delivered.
ALMO Milk was looking to expand their Australian almond milk business overseas, but needed multicultural communications experts to make it happen. With the help of Ethnolink, ALMO was able to launch in China and establish a foothold in the world's fastest growing market, leading to a significant increase in sales — check out how they did it.
Of course. We have long-standing relationships with many community organisations. We can leverage these relationships to broaden your understanding of their views on your translated resources.
Working with diverse communities can sometimes take time. However, if you need your community validation project executed quickly, please reach out to us so we can see how we can help.
Which option best describes you?