Community Translation

Community translation services for CALD Australians

Since 2011, the team at EthnoLink have been delivering culturally appropriate community translation services. We believe that all Australians, regardless of background, have the right to access important information that affects their lives, in their preferred language.

Our bespoke community translation service is perfect for:

Australian Government authorities
State Government Authorities
Local Councils
Disability Organisations

Mental Health Organisations
Health Advocacy Organisations
Not for Profit Organisations
Universities

Our Portfolio & Testimonials

Our professional translators have a breadth of experience across many sectors with projects delivered for the following clients.

“We’ve been working with EthnoLink since 2016 to improve the accessibility of information for CALD Australians.
Our work has helped the CALD community engage with the Federal Government in order to develop legislation using co-design as the basis, giving a real voice to CALD Australians living with disability.
Working with the team at EthnoLink is a pleasure. They take the time to understand our project objectives and tailor their translation services appropriately to ensure that our project outcomes are exceeded. The team are responsive, easy to work with and flexible.
We have run several forums with our members whereby we have ‘tested’ the translations delivered and overwhelmingly, the feedback has been excellent.“

Dwayne Cranfield, CEO, National Ethnic Disability Alliance (NEDA)

Case Study:
Jean Hailes

Jean Hailes is a one of Australia’s leading and most trusted women’s health organisations.

Jean Hailes was in the process of producing health promotion material and needed a trusted partner to assist with their CALD engagement strategy.

The team at EthnoLink spoke at length with Jean Hailes to understand their needs and tailored an approach accordingly.

EthnoLink was able to recommend languages for translation tailored for the campaign.

The translations were well received and are publicly available on the Jean Hailes website.

Our Bespoke Approach

We have a wide range of experience in handling culturally-appropriate translation services for culturally and linguistically diverse communities. From brochures, flyers, online forms, websites and other communications materials, we have the tools, and access to the right professional translators to ensure that your community translations are accurate, high-quality, and delivered before the deadline.

We work across several Government levels including local, state and federal to provide quality translation services that meet every community’s needs. Get a free quote today and let’s get your community or health translation project.

Did you know…
In 2016, 20.8% of Australians spoke a language other than English at home.

Our Mission

Connection is at the heart of humanity. Language creates a barrier to connection. When Australians can’t access information in their preferred language, the fabric of society slowly begins to erode; connection is lost.

We’re on a mission to make Australia more connected!
We do this through culturally appropriate community translation services.
Join us on this movement; together we can promote harmony.

Why Choose EthnoLink?

Years of Experience

EthnoLink is a national community translation service provider. We provide translation services for health organisations, government departments, non-profit organisations, and private sector clients who want to communicate with CALD communities.

With nearly 10 years of experience in translating health promotion documents, you can be sure that your dealing with experienced professionals. We have a deep understanding of the effects of culture and language on how messages are received and we tailor our translations accordingly.

Quality Assurance

We make sure our translation services are of the highest quality. Our quality assurance process includes:

Pre-translation tasks
Translation
Checking & Editing
Typesetting
Proofreading
Community Testing (if required)

Aside from that, each translation is checked and undertaken by NAATI certified professional translators. You can rely on us to deliver consistently accurate and clear health translation of high-value information and data.

Fast Turnaround Time

In a hurry? Let us help with your urgent translation needs. We can form a team of translators to collaboratively translate your project and have it expedited if needed.

Customer Service Excellence

Our customer service representatives are here to help. You can chat with us via the Live Chat found on this page or speak with us on the phone. Whatever works for you!

NAATI Certified Translations

We only work with NAATI certified translators so your translations are sure to be within the high standards of NAATI. If you need a NAATI certified translation, you can count on us!

What is Health Translation?

Translation in the health industry can sometimes mean life and death. As such, accuracy is very crucial. Several materials used in the healthcare industry should be distributed in the language that patients can understand. Insufficient access to information regarding healthcare can affect a service’s quality and may have serious and life-threatening consequences.

EthnoLink has been a partner for Healthcare companies for many years. We’ve provided customised and comprehensive localisation solutions and healthcare translation services. Our team of professional translators understands that every material that patients read should be written in their reading level.

Frequently Asked Questions

What documents can you translate?admin2019-10-02T15:24:36+00:00

What documents can you translate?

We provide community and health translation services for materials including:

Fact sheets
Brochures
Flyers & posters
Websites
Videos
Research papers
And other communications material

How much does your community and health translation services cost?admin2019-10-02T15:28:34+00:00

How much does your community and health translation services cost?

We have one of the most affordable prices for translation services in Australia.

You can check out how much your translation costs by simply completing the translation quote form found on this page. After your document has been assessed, you’ll receive your firm quote via email. And don’t worry, requesting a quote for your translation project is free!

Do you offer urgent translation services?admin2019-10-02T15:27:16+00:00

Do you offer urgent translation services?

Yes, we do.

Because we have a large pool of translators, we can translate your documents quickly and professionally. Speak to our project managers if you need your translation completed urgently. We’d be more than happy to work with you and ensure that your documents are completed as soon as possible without affecting the quality of the translation.

What languages do you provide translation services in?admin2019-10-02T15:26:06+00:00

What languages do you provide translation services in?

We offer community and health translation services in 150+ languages including Arabic, Spanish, Japanese, French, Chinese (Simplified & Traditional), Italian, German, Serbian, Persian, Korean, Croatian, Macedonian, Greek, Swedish, Portuguese, Norwegian, Malay and Indonesian.

Whatever language you need, let us know and we’ll be happy to assist.

Do you have any other questions? Give us a call on 1300 727 441 to discuss your needs.

Google Rating

4.9

EthnoLink Language Services

Ashy Sheppard

23:32 10 Jan 18

Amazing and fast service. Great prices for what they offer compared to other translators. Very responsive to e-mails. Would definitely recommend!

Nataliia Pogorelova

06:32 15 Oct 18

I like this guys because of their quality and quick service. Highly recommend .

Regi Naldi

01:30 27 Mar 19

Great service. Answering to all of my questions precisely. I picked the regular service and it's great.

Ryan Trac

23:23 16 Apr 19

Second time using translation services from EthnoLink, and I must say that their customer service is above excellent. Definitely recommend them for your translation needs. Keep up the good work!

Dani Sammut

12:01 20 Jun 19

EthnoLink translated my certificate just hours after I had requested an immediate translation. Their service is incredible and very prompt! I high recommend them! Now I am able to receive my passport and see my family in Malaysia as soon as possible!

Madawa Soysa

11:25 18 Jan 20

Efficient, professional and hassle free service. I'm really impressed with the translation service they provided. Will definitely recommend this place to everyone.

Valentin Steinke

07:26 05 Nov 19

I would give 10 stars if I could. Friendly and amazing customer service. Very little price for a detailed German drivers license translation. Incredibly fast respond to every single email. I’m am 100% satisfied and would highly recommend it to everyone.

Fiona Beattie

00:37 04 Dec 19

The process of having my letter translated was simple and efficient. I highly recommend this service, and will definitely be using them again, if and when required. Excellent.

Peter

07:28 25 Oct 19

Fantastic service. As overseas recently and needed a Legal Document translated urgently at 10pm (Melbourne Time). Had it translated and certified within 10 minutes. Best service ever. 5 ⭐️ Plus!!!

Luís Paulo Bogliolo

06:15 06 May 20

I've had a great experience with EthnoLink - super efficient, super fast and better price than other translators

Carlos Sousa

23:59 13 May 20

Excellent service and awesome customer support. Incredibly fast respond for the translations.The time to process the document made the difference. I’m am 100% satisfied and would highly recommend it. Congratulations for all team !!!!

JYOTI Saroya

02:42 05 Jun 20

Quick and reliable service. Very professional. Price is good.I ordered my document for the 24 hr service and i got it back within few hours. Will definitely use again if I need. :)

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Community Translation